HP Error Codes & Troubleshooting Directory
HP (Hewlett-Packard) is one of the world's largest printer manufacturers. Our database covers HP LaserJet, OfficeJet, and Envy series diagnostic codes, including common network spooler errors, memory faults, and sensor lockouts. Below you'll find the complete list of common HP error codes, including meaning, severity ratings, DIY fix success rates, and cost guides.
Common HP Error Codes
HP
medium
HP 79
Firmware error indicating a corrupt print job in the queue, or an issue with the printer's network communication module.
HP
medium
HP 49
Communication or formatting error, typically triggered when trying to process complex PDF or graphic files that overflow the memory.
Frequently Asked Questions
How do I reset a HP device after getting an error code?
For most HP devices, a soft reset is done by unplugging the power cord for 60 seconds, holding the power button for 15 seconds to discharge internal capacitors, and plugging it back in. For boilers and HVAC units, locate the dedicated reset button or switch off the circuit breaker for 10 minutes.
Are HP error codes covered under manufacturer warranty?
If your HP device is under its warranty period, hardware errors (like printhead circuit issues, motor seizures, or PCB failures) are typically covered. Software issues, network configurations, or user-serviceable jams are usually excluded.
Should I hire a professional technician to fix my HP device?
It depends on the error severity. Low and medium severity errors (like software glitches, drainage blockages, or load imbalances) have a 70%+ DIY success rate and cost under $30. High severity errors (like refrigerant leaks, blown heat exchangers, or burned-out control boards) require professional tools and should be handled by certified technicians.